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inquiry@primetechnology.com.ph

Call us: 63 2 848 84 02

Customer Service Associate

Posting Duration: 2025 March, 01 - 2025 May, 31

1 vacant positions

Summary

  • Responsible in handling client's inquiries and concerns pertaining to their healthcare coverage;
  • Issues outpatient approval codes to accredited hospitals, clinics and dentists;
  • Coordinates with different departments to address client's needs;
  • Escalates to immediate supervisor cases that needs approval higher authority. (i.e. urgent cases, unresolved complaints, priority members)
  • Performs other tasks assigned by immediate superior.

Qualification

  • Graduate of any 4-year course; Bachelor's Degree in Nursing, Medical Science or equivalent would be an advantage
  • Fresh / Entry level applicants are welcome to apply
  • Ability to multitask while working under minimal supervision
  • With high analytical skills and detail oriented
  • Gdod interpersonal and communication skills
  • Willing to be assigned in Pasig area and report on-site on a Shifting Schedule

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